Privacy policy
VigoraBloom LLC ("VigoraBloom," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information when you visit our website, purchase products, enroll in subscription services, create an account, submit reviews, communicate with us, or otherwise interact with our services.
By accessing or using our website, you acknowledge that your information may be collected, used, and disclosed as described in this Privacy Policy.
Information We Collect
Information You Provide Directly
We may collect personal information that you voluntarily provide when interacting with our website or services.
This information may include:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Account login information
- Order details
- Subscription preferences
- Customer service communications
- Product reviews
- Survey responses
- Any other information you choose to provide
Order and Transaction Information
When you place an order, we collect information necessary to process and fulfill your purchase.
This may include:
- Products purchased
- Transaction records
- Shipping information
- Billing information
- Subscription enrollment information
- Refund and return history
Payment information is processed securely by third-party payment providers. VigoraBloom does not store complete payment card information on its servers.
Marketing Information
If you subscribe to newsletters, promotional emails, or marketing communications, we may collect:
- Communication preferences
- Email engagement information
- Marketing campaign interactions
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, pixels, and similar technologies.
This information may include:
- IP address
- Browser type
- Device information
- Operating system
- Website activity
- Pages visited
- Products viewed
- Referral URLs
- Session duration
- Shopping activity
- Advertising interactions
We may use this information to improve website functionality, analyze performance, prevent fraud, and enhance customer experiences.
Categories of Information We Collect
Depending on how you interact with our website, we may collect the following categories of personal information:
| Category | Examples |
|---|---|
| Identifiers | Name, email address, phone number, billing address, shipping address |
| Commercial Information | Products purchased, order history, transaction records, subscription information |
| Account Information | Login credentials, account preferences, saved information |
| Customer Service Information | Support requests, return requests, communications |
| Marketing Information | Subscription preferences, marketing interactions |
| Internet and Device Information | IP address, browser information, device information, website activity |
| User Generated Content | Product reviews, testimonials, survey responses |
| Subscription Information | Renewal dates, billing history, cancellation requests, subscription preferences |
Health Information and HIPAA Disclaimer
VigoraBloom sells dietary supplements and wellness-related products but does not provide medical care, healthcare services, diagnosis, treatment, health insurance services, or healthcare administration.
VigoraBloom is not a covered entity under the Health Insurance Portability and Accountability Act ("HIPAA").
We do not intentionally collect information regarding:
- Medical diagnoses
- Treatment history
- Prescription medications
- Insurance information
- Protected health information
Please do not submit medical records, diagnostic information, treatment records, insurance information, or other sensitive health information through our website, product reviews, customer support channels, or other communications.
Any information voluntarily submitted through these channels may not be protected by HIPAA.
Cookies and Similar Technologies
VigoraBloom uses cookies, pixels, and similar technologies to operate and improve our website.
These technologies help us:
- Maintain website functionality
- Remember user preferences
- Support shopping cart functionality
- Analyze website performance
- Understand customer behavior
- Personalize website experiences
- Measure advertising effectiveness
Most web browsers allow users to control or disable cookies through browser settings. Certain website features may not function properly if cookies are disabled.
How We Use Your Information
We may use personal information for legitimate business purposes, including:
- Processing and fulfilling orders
- Managing subscriptions
- Providing customer support
- Responding to inquiries
- Creating and maintaining accounts
- Processing payments
- Shipping products
- Sending transactional communications
- Sending marketing communications when permitted
- Preventing fraud
- Protecting website security
- Improving products and services
- Analyzing website performance
- Personalizing user experiences
- Complying with legal obligations
- Enforcing our agreements and policies
Subscription Services
If you enroll in a subscription program, we may use your information to:
- Process recurring payments
- Administer subscription benefits
- Manage recurring deliveries
- Send renewal notices
- Communicate account updates
- Process cancellations
- Provide subscription-related customer support
Subscription information may include:
- Subscription status
- Billing history
- Renewal schedules
- Shipping preferences
- Cancellation requests
- Subscription communications
User Accounts
Customers may have the option to create an account on our website.
Account features may include:
- Viewing order history
- Managing subscriptions
- Saving addresses
- Managing account preferences
Users are responsible for maintaining the confidentiality of account credentials.
Product Reviews and User Content
Customers may submit reviews, ratings, testimonials, comments, photographs, or other content.
Information submitted through publicly visible features may be visible to other visitors.
Please do not include sensitive personal information in reviews, comments, or other publicly visible content.
Third-Party Service Providers
To operate our business, we work with third-party service providers that may assist with:
- Ecommerce platform services
- Payment processing
- Shipping and fulfillment
- Subscription management
- Customer support
- Email communications
- Website hosting
- Analytics
- Fraud prevention
- Marketing and advertising
These providers may access personal information only as necessary to perform services on our behalf or as otherwise permitted by law.
Analytics and Advertising
We may use analytics and advertising technologies to understand website performance and improve marketing effectiveness.
We may use third-party tools and partners that collect information regarding:
- Website interactions
- Device information
- Advertising engagement
- Browsing activity
This information may be used to:
- Improve website performance
- Measure advertising effectiveness
- Understand customer interests
- Deliver more relevant advertising
You may be able to manage certain advertising preferences through browser settings, device settings, or applicable opt-out tools.
How We Share Information
VigoraBloom does not sell personal information for monetary consideration.
We may share personal information with:
- Service providers that support our business operations
- Payment processors
- Shipping providers
- Subscription service providers
- Customer support providers
- Analytics providers
- Marketing providers
- Legal and regulatory authorities when required by law
We may also disclose information:
- To comply with legal obligations
- To protect our rights and property
- To investigate fraud or security issues
- In connection with a merger, acquisition, financing, or sale of assets
- With your consent or direction
California Privacy Notice
California residents may have rights under applicable California privacy laws, including rights to:
- Know what personal information we collect
- Access personal information
- Request correction of personal information
- Request deletion of personal information
- Request information regarding disclosures of personal information
- Not be discriminated against for exercising privacy rights
Sale and Sharing of Personal Information
VigoraBloom does not sell personal information for monetary consideration.
VigoraBloom also does not knowingly sell or share personal information in exchange for monetary compensation.
Certain advertising, analytics, or marketing activities may be considered "sharing" under some state privacy laws.
California residents may contact us regarding any applicable privacy rights.
Data Retention
We retain personal information only as long as reasonably necessary for:
- Order fulfillment
- Subscription administration
- Customer support
- Legal compliance
- Tax and accounting obligations
- Fraud prevention
- Business recordkeeping
- Dispute resolution
- Enforcement of agreements
We may retain order, transaction, refund, subscription, and customer service records for legitimate business purposes and legal requirements.
When information is no longer needed, we take reasonable steps to securely delete, anonymize, or dispose of it.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.
Children's Privacy
Our website and products are intended for adults and are not directed toward children under thirteen (13) years of age.
We do not knowingly collect personal information from children under thirteen.
If we learn that personal information from a child under thirteen has been collected, we will take reasonable steps to delete such information.
International Users
VigoraBloom is based in the United States.
If you access our website from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate.
By using our website, you acknowledge and consent to such transfers where permitted by applicable law.
Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include:
- Accessing personal information
- Correcting inaccurate information
- Requesting deletion
- Restricting certain processing activities
- Objecting to certain processing activities
- Withdrawing consent where applicable
- Requesting a portable copy of information
To exercise privacy rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, operational requirements, technologies, or legal obligations.
Any changes will be posted on this page together with an updated "Last Updated" date.
Changes become effective when posted unless otherwise required by applicable law.
Contact Us
VigoraBloom LLC
5830 E 2nd St, Ste 7000
Casper, WY 82609
United States
Email: hello@vigorabloom.com
If you have questions regarding this Privacy Policy, our privacy practices, or would like to exercise applicable privacy rights, please contact us using the information above.